Pregnancy and Breastfeeding Pillow FAQs

What material are the covers made of?

Bamibi pillow covers are made from 100% Cotton

What material is the filling made of?

Bamibi pillow filling is made of 100% Polyester

Can I wash the Bamibi pillow?

You can only wash the Bamibi pillow covers. You can easily zip off the cover and place it in the washing machine at a maximum of 30° Celsius/86° Fahrenheit. You can iron the cover up to 200° Celsuis/392° Fahrenheit. Please do not tumble dry the cover and keep it away from fire. We recommend you follow the care instructions on the pillow tag for long lasting care. Unfortunately, the inner pillow filling cannot be washed. You can only spot clean the inner pillow.

What can I use the breastfeeding pillow for?

You can use the Bamibi breastfeeding pillow to provide relief for your arms and back whilst you breast feed or bottle feed your newborn. The pillow can also be used to assist with propping (+3 months) and tummy time (+6months) but only with adult supervision. The pillow is not to be used for the baby to sleep.

Do you have to be pregnant to use the pillow?

The Bamibi Pregnancy pillow is designed predominantly for use by pregnant women looking for extra support during pregnancy; however,
the pillow may also be used by adults looking for more support for their back, hips and legs whilst recovering from an injury or surgery.

Does the Pregnancy Pillow and the Breastfeeding Pillow have the same uses?

Both products have a variety of uses which make them different. The Pregnancy Pillow is mostly for pregnant mommies, for sleeping and providing comfort. On the other hand the Breastfeeding Pillow is designed to assist with breastfeeding or bottle feeding your baby as well as uses like assisting with propping and tummy time. Please note both pillows must not be used for the baby to sleep. 

Silver Nursing Cups

When should I start using Bamibi Silver Nursing Cups?

We currently offer free standard shipping, which takes 3-5 working days to ship. If you require your package sooner, please contact our customer service team on bamibi.cs@elevatebrands.co who will be able to advise whether it is possible to arrange expedited shipping. 

How do you use the Bamibi Silver Nursing Cups?

Place a few drops of breast milk in each cup at the end of each feeding. Place over nipples. Secure with nursing bra and wear as much as possible between sessions. Never use with any additional lotions or creams.

What size are the Bamibi Silver Nursing Cups available and how can I ensure they will fit?

The Bamibi Silver Nursing Cups are currently only available in one size. To ensure that they will fit please see below measurements. Most of the areola must be covered by the nipple cup for the Silver Nursing Cups to be effective.
● Diameter: 4.6cm (1.81in)
● Height: 1.5cm (0.59in)
● Areola dimensions: 4.6cm (1.81in)

How do I keep the Bamibi Silver Nursing Cups clean?

Silver in general will tarnish with time unless kept clean. Please follow the following recommended steps to keep your Silver Nursing Cups shiny and clean:
● Rinse with warm water daily
● To remove tarnish, make a paste with baking soda and water
● Gently scrub shields with paste and rinse and dry

Do Bamibi Silver Nursing Cups contain nickel?

No, they are nickel free

Playpen FAQs

I live in Europe, can I order the Playpen?

Unfortunately we are only able to currently sell the Playpen to customers in the United States of America. We have only received certification to sell the product in this market to date but we hope to expand availability of the product to additional markets in the future.

How do I clean the Bambi Playpen?

The fabric cover of the Playpen can be machine washed cold. However, do not use Bleach and you must line dry the cover. Alternatively, you can spot clean the cover whilst the playpen is assembled. 

How do I assemble the Bamibi Playpen?

Please ensure to follow the step-by-step instructions provided with the product to assist in assembling the Playpen. Adult assembly is required. Please ensure to Keep the instruction manual for future reference.

What if a part of the Playpen breaks? Can I still use the product?

If any parts are missing or become broken, please discontinue use immediately. Please reach out to our customer service team right away +1 (347) 842-0811 or email us at bamibi.cs@elevatebrands.co who will be able to advise on a suitable solution.

At what age will a child be able to climb out of the Playpen?

Please discontinue use of the product when your child reaches the height of 35in (890mm) or when your child shows signs of being able to climb out. As all children grow at different rates, we estimate the Bamibi Playpen can be used from the ages of 6 months until around 24 months, depending on the height of your child. Please ensure you never leave your child unattended in the playpen.

Shipping and Refunds FAQs

How long will it take to receive my order?

We currently offer free standard shipping, which takes 3-5 working days to ship. If you require your package sooner, please contact our customer service team on bamibi.cs@elevatebrands.co who will be able to advise whether it is possible to arrange expedited shipping. 

What countries do you ship to?

Please refer to our shipping policy for a full list of the countries we are able to ship to. We hope to expand this list in future.

My package did not include one of the items, what can I do?

Don’t worry, please contact us immediately at bamibi.cs@elevatebrands.co and we will make sure you receive what is missing from your order as soon as
possible.

I would like to return the package, even though the product is in perfect condition, is this possible?

Yes, we accept returns for customers up to 30 days from purchase date. Please refer to our refunds policy for more information.